OKCCL Platform (hereinafter referred to as "we" or "this Platform") is committed to protecting user privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our services, you agree to the practices described in this Privacy Policy.

We may collect the following types of information:

Account Information:

• Information provided during registration, such as username, email address, password
• Profile information, such as avatar, nickname
• Basic information provided by third-party login (such as Google)

Usage Information:

• Learning records, including practice progress, scores, completion time
• Recording files (for speaking practice features)
• Device information, such as device type, operating system, browser type
• Log information, such as access time, page browsing history, IP address

Payment Information:

• Order records, transaction amounts
• Payment methods (we do not directly store your bank card or payment account information)

We use the collected information for the following purposes:

• Providing, maintaining, and improving our services
• Processing your account registration and login
• Recording and analyzing your learning progress
• Processing orders and payments
• Sending service-related notifications and updates
• Responding to your inquiries and support requests
• Conducting data analysis to improve user experience
• Preventing fraud and abuse
• Complying with legal obligations

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Sharing with third-party service providers who help us operate our services (such as cloud storage, payment processors). These providers are contractually bound to protect your information.
• Legal Requirements: When required by law or in response to legitimate legal processes.
• Protecting Rights: To protect the rights, property, or safety of us, users, or the public.
• Business Transfer: In the event of a merger, acquisition, or asset sale, your information may be transferred as a business asset.
• With Your Consent: In other circumstances where you have given explicit consent.

We take the following measures to protect your information:

• Using HTTPS to encrypt data transmission
• Encrypting sensitive information for storage
• Implementing access controls to limit employee access to personal information
• Conducting regular security audits and vulnerability scans
• Using secure cloud service providers to store data

Although we take reasonable security measures, please note that no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of your information.

We will retain your personal information for the period necessary to achieve the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods are as follows:

• Account Information: During the account existence period and a reasonable period after account closure
• Learning Records: During the account existence period
• Recording Files: Automatically deleted according to your settings or deleted upon account closure
• Payment Records: Retained as required by law (typically 5 years)
• Log Information: Typically retained for 90 days

Under applicable law, you may have the following rights:

• Right of Access: Request access to your personal information we hold
• Right of Correction: Request correction of inaccurate or incomplete information
• Right of Deletion: Request deletion of your personal information
• Right of Data Portability: Request a copy of your data
• Right to Object: Object to certain types of data processing
• Right to Withdraw Consent: Withdraw consent you have previously given at any time

To exercise the above rights, please contact us through the contact information at the end of this policy.

• Your information may be transferred to servers in mainland China for processing and storage.
• We will process your personal information in accordance with the laws and regulations of the People's Republic of China.
• If the laws of your country or region have special requirements for personal information protection, you should assess the risks of using this Platform yourself.
• By using this Platform, you consent to your information being processed as described in this Privacy Policy.
• We will take appropriate measures to ensure your information is protected during transmission.

We use cookies and similar technologies to:

• Maintain your login status
• Remember your preference settings
• Analyze service usage
• Provide personalized experiences

You can manage cookies through your browser settings. Disabling cookies may affect the normal use of certain features.

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we discover that we have inadvertently collected children's personal information, we will immediately take measures to delete such information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time. Updated policies will be published on this Platform with the effective date indicated. For significant changes, we will notify you through platform notifications or email. We recommend that you review this policy regularly to stay informed of the latest content.

If you have any questions, comments, or complaints about this Privacy Policy, or wish to exercise your data rights, please contact us through the following:

We will respond to your request as soon as possible, typically within 30 days.